Privacy Policy

AureaHD (“AureaHD,” “we,” “us,” or “our”) operates the website at aureahd.com and the related Human Design chart and reading service (the “Service”). This Privacy Policy applies to information we handle when you use the Service. By using AureaHD, you agree to the practices described here.

This policy works alongside our Terms of Service. If anything here is unclear, email us at orla@aureahd.com — a real person will answer.

We collect only what we need to compute your chart and run the Service.

• Account details. Your email address, and your name if you provide it. Sign-in is passwordless, so we never collect or store a password.
• Birth details. Your exact birth date, birth time, and birth location. These are essential inputs to the astronomical calculations behind a Human Design chart, and we also use the location to determine the correct birth timezone.
• Payment data. If you purchase a reading, our payments processor (Stripe) handles your card details. We never see or store your full card number. We keep a Stripe customer ID and subscription ID so we can manage your plan and unlock your reading.
• Chat & journal content. Messages you send to Orla, our AI reflective companion, along with summaries we generate to give Orla memory of your conversations. Your reflections, journal notes, and any text you save within the Service.
• Computed content. The chart, daily transit reports, monthly recaps, and reading data we generate from your birth details.
• Usage & technical data. Basic analytics about how the Service is used (via Google Analytics 4, on our production site) and technical logs such as IP address, browser type, and timestamps, which are created automatically when any website is visited.

We use the information above to:

• Generate your Human Design chart, transit reports, and readings.
• Personalize your experience and give Orla continuity across conversations.
• Process payments, manage subscriptions, and unlock paid features.
• Send transactional email — magic sign-in links, a note when a reading is saved, and (if you opt in) an occasional Orla digest.
• Understand how the Service is used so we can improve it.
• Keep the Service secure, prevent abuse, and meet legal obligations.

Orla is powered by a third-party large-language-model (LLM) provider. When you chat with Orla, the content of your messages — along with relevant chart context and stored conversation summaries — is sent to that provider so it can generate a response.

We do not use your chat or journal content to train our own models, and we instruct our LLM provider to process your content only to serve your request. Orla’s responses are generated automatically and are not reviewed by a human before you see them. Please read the AI disclosures in our Terms of Service.

You have in-app privacy controls to review, manage, and delete your Orla data, including stored memories and summaries.

We do not sell your data. We share it only with the service providers (subprocessors) we rely on to run AureaHD, and only as needed for them to perform their function:

• Stripe — payment processing and subscription billing.
• Resend — sending transactional email.
• Our LLM provider — generating Orla’s responses.
• Google Analytics 4 — usage analytics on our production site.
• Our hosting provider — running the servers and databases that operate the Service.

We may also disclose information if required by law, to protect the rights and safety of our users or the public, or in connection with a merger, acquisition, or sale of assets (in which case we will notify you).

We use a small number of cookies. An essential session cookie keeps you signed in — the Service cannot work without it. On our production site we also use Google Analytics 4, which sets analytics cookies to help us understand aggregate usage.

You can control cookies through your browser settings, and you can opt out of Google Analytics across all sites using Google’s opt-out browser add-on. Blocking the essential session cookie will prevent you from signing in.

We keep your information for as long as your account is active and as long as we need it to provide the Service. If you delete specific content — such as an Orla conversation or a journal note — we remove it from active systems. If you close your account, we delete or anonymize your personal data within a reasonable period, except where we must retain certain records (for example, billing records) to meet legal, tax, or accounting obligations. Backups are cycled out on a rolling basis.

You always have meaningful control over your data:

• Access & correction. You can view and update much of your information in the app. For anything else, email orla@aureahd.com.
• Orla privacy controls. In-app controls let you manage and delete Orla’s stored memories and summaries.
• Deletion. You can ask us to delete your account and associated personal data at any time.
• Email preferences. You can opt out of optional email (such as the Orla digest) while still receiving essential transactional messages needed to operate your account.

We do not sell your personal data, and we do not share it with third parties for their own advertising or marketing. Your birth details, chart, chat, and journal content are yours.

AureaHD is intended for adults. The Service is not directed to anyone under 18, and we do not knowingly collect personal data from children under 18. If you believe a child has provided us with personal data, please contact us and we will delete it.

We take reasonable measures to protect your information, including encryption in transit (HTTPS) and access controls that restrict who can reach your data. No method of transmission or storage is ever completely secure, however, so while we work hard to protect your information we cannot guarantee its absolute security.

AureaHD is operated from the United States, and your information is processed and stored in the United States. If you access the Service from outside the U.S., you understand that your information will be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

Depending on where you live, you may have additional rights over your personal data — such as the right to access, correct, delete, port, or restrict our use of it, the right to object to certain processing, and the right to withdraw consent. If you are in the European Economic Area or the United Kingdom, our legal bases for processing include performing our contract with you, your consent, and our legitimate interests in running and improving the Service. If you are a California resident, you have rights to know about, access, and delete your personal information, and to not be discriminated against for exercising those rights — and, as noted above, we do not sell your personal information.

To exercise any of these rights, email orla@aureahd.com. We will respond as required by applicable law, and we will never charge you or degrade your experience for making a request.

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you by email or within the app. Your continued use of the Service after an update means you accept the revised policy.

Questions, requests, or concerns about your privacy? Reach us any time at orla@aureahd.com.